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Faq's

Frequently Asked Questions !!

What is Next Up Vehicle Inspections?

Next Up Vehicle Inspections provides detailed and reliable vehicle history reports for customers in Australia and New Zealand. Our reports help buyers and sellers make informed decisions by offering insights into ownership history, financial encumbrances, accident records, and more.

How long does it take to receive a report?

You will receive your report on the provided email address within 30 to 60 minutes after completing your order.

What is a VIN and a Rego?

-VIN (Vehicle Identification Number):

A unique 17-character code assigned to every vehicle, used to track its history, ownership, and specifications.

-Rego (Registration Number):

A vehicle’s license plate number that represents its registration details.

Can I use a Rego instead of a VIN?

While a VIN provides more comprehensive details about a vehicle’s history, we also accept a Rego for generating basic reports. However, using a VIN is recommended for a complete history check.

How do I contact customer support?

Our support team is available to assist you. You can reach us via:
📧 Email: info@nextupvehicleinspections.com
💬 Live Chat: Available on our website.

Can I use a Rego instead of a VIN?

While a VIN provides more comprehensive details about a vehicle’s history, we also accept a Rego for generating basic reports. However, using a VIN is recommended for a complete history check. 

Where can I find the VIN on my vehicle?

You can typically find the VIN: 

  • On the driver’s side dashboard, visible through the windshield. 
  • On the driver’s side door frame. 
  • On your vehicle’s registration papers or insurance documents. 
Why do you charge in USD?

We operate in both Australia and New Zealand and use USD as a standard currency to simplify transactions across borders. 

Can I get a refund if I ordered the wrong report?

Yes, if you’ve made an incorrect order, you can request a refund within 24 hours. Contact us at info@checkmatevehicleinspections.com for assistance. 

How do I contact customer support?

Our support team is available to assist you. You can reach us via: 
📧 Email: info@nextupvehicleinspections.com
💬 Live Chat: Available on our website.

Have more Question's ? Contact us anytime at info@nextupvehicleinspections.com - We're happy to asist !

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